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2025 RURAL HEALTH
RCM SURVEY
Titan Health – Discovery Questionnaire for Rural Hospitals
Discovery Questionnaire for Rural Hospitals
Contact & Facility Information
Name
Title
Facility Name
Date
Rural Hospital Overview
What are your top operational or financial priorities today and heading into 2026?
Which service areas drive the highest patient volume?
Where do you believe the greatest revenue leakage is occurring?
Revenue Cycle & Denials
Where are you experiencing the most significant loss or friction?
What does your A/R aging look like by bucket?
What percentage of your total A/R is older than 90 days?
What is the approximate dollar value of those aged accounts?
Are the aged accounts primarily inpatient or outpatient?
What are your top three denial categories?
Where is the biggest breakdown in your denial management workflow?
Which payers create the most difficulty within that gap?
What are the primary drivers of your denials, no-pay, or slow-pay accounts?
For no-authorization denials, which three payers contribute the most volume?
For your top three payers, what percentage of coding denials are aged 30, 60, and 90+ days?
Payer Mix & Contracts
What is your payer mix, and which payers or financial classes create the biggest challenges?
How are your contracts structured?
Are payers reimbursing you under an EAPG/APC model?
Which EHR platform do you use?
A/R & Third-Party Liability
How are Workers’ Comp and TPL claims currently managed, and what percentage are older than 90 days?
What challenges do you face with TPL accounts?
Billing & Operational Metrics
What is your clean claim rate?
Do you encounter a high number of claim edits that require resolution?
What is your highest-volume denial type?
Is this issue rooted in front-end processes, administrative tasks, or eligibility/COB issues?
What is your DNFB (Discharged Not Final Billed) volume?
What is your average monthly claim volume?
Other
Please share any additional context or challenges we should be aware of.
Submit Questionnaire
