BETTER A/R ANALYSIS & RECOVERY

The revenue lost from unpaid claims impacts more than just your bottom line. When you and your staff get sidelined with administrative burdens and insurance paperwork, it steals focus from your valued patients.

Unfortunately, unless your healthcare system has an internal collections department, the burden of addressing accounts receivable recovery, insurance claims, and other critical elements falls on the shoulders of other administrative personnel.

That’s why Titan Health helps you extend the capacity of your overloaded staff members, assisting them in managing the financial burdens of running your healthcare system and streamlining your processes to help you put patients first.

To better understand how the accounts receivable (AR) recovery process works, it’s important to understand how it fits into your larger revenue cycle management strategy.

Most modern hospitals and health systems rely on a complex series of processes to manage the insurance and financial end of patient care.

In an ideal world, this finely-tuned system would always match the correct billing codes to ensure that insurance claims are processed and paid on time, in full, with minimal friction to the patient or the office staff.

However, in the real world, things go wrong. In accounts receivable recovery, insurance claims are evaluated to ensure that the hospital or health system has been appropriately compensated and that claims have been made in full.

Titan Health places a high priority on partnering with your staff through a collaborative approach. Our goal is to perform services that align with your health center’s vision and values and to give your administrative team a greater sense of confidence when dealing with the complexities of billing codes, insurance paperwork, and collections.

Our AR recovery healthcare services include the following:

Aged Accounts Receivable Recovery

Depending on your system, unpaid account balances may reach a specific age threshold. Before that happens, Titan Health is able to collect on these aged accounts and recover the money that your health system is owed.

This recovery is a common way to alleviate long-standing burdens that have accumulated over time and can relieve your staff of the burden of tracing these aged accounts on an individual basis.

Early Out

With early out AR recovery, insurance account balances are collected shortly after the billing date or the date of service. Unlike when dealing with aged accounts, this method allows you to address unpaid balances almost immediately rather than allow small problems to grow into big ones.

Small Balance Recovery

In many cases, unpaid or underpaid claims are simply too small for your internal collection staff to pursue, at least not without wasting valuable resources on minor sums. With Titan Health’s accounts receivable recovery, healthcare systems can collect these small balances without diverting attention away from valuable tasks.

In accounts receivable recovery, insurance claims are examined to ensure that they’ve been processed according to the appropriate terms and procedures. Our team combines state-of-the-art technology with years of payment and auditing experience to reveal problems in your claims processing procedure.

Our experienced collectors have the capacity to target specific types of payors, types of claims, or service lines. We can help you with individual insurance claims, as well as clear the backlog of paperwork that’s causing delays in your administrative system and causing stress to your administrative team.

Perhaps most importantly, our process is forward-focused, meaning we don’t just recover back insurance claims but also highlight the problems that caused these errors to begin with.

Our collectors understand the complexity of patient management systems and billing codes so they can keep your revenue management system functioning smoothly in the future.

Many healthcare systems are reluctant to track down these unpaid claims, believing that doing so would only create greater expenses. Instead, they choose to absorb the costs, despite the fact that the accumulated burdens of unpaid claims have a direct impact on their financial health.

Titan Health believes that things should be different. That’s why we only collect our fees when we recover unpaid insurance claims. It’s a win-win situation: our clients receive the assistance they need to increase profitability, and our valued team receives payment for their services.

Think of it this way: what are the costs of absorbing these unpaid bills? The chances are that these unpaid claims have been building for a while, and the rate may even be increasing as insurance policies and providers change.

Why absorb these costs when you can turn them into greater revenue? That’s what Titan Health can provide for you, allowing you to experience greater profitability without adding to the administrative duties of your office staff.